1. Introduction

This Privacy Policy (“Policy”) explains how Shortage, Inc. (“we,” “us,” or “our”) collects, uses, and discloses information about customers who use our Shopify app (“App”). This Policy applies to information collected through the App, including when you add products for donation to a nonprofit organization, manage your donations, or interact with us in other ways.

2. Scope

This Policy does not apply to other services or third-party websites linked from our App. We are not responsible for the privacy practices of other entities, and we encourage you to review their privacy policies.

3. Changes to This Policy

We may update this Policy. We will notify you of any material changes by updating the effective date at the top of this Policy or through other communication methods. We encourage you to review this Policy periodically to stay informed about our privacy practices.

4. Collection of Personal Information

4.1 Information You Provide

When using the App, we may collect the following personal information directly from you:

• Account Information: Name, email address, and other details you provide when creating an account or making a donation.
• Transaction Information: Details about the products added to your cart for donation, the amount of your donation, and payment information processed through our third-party payment processor.
• Communication Information: Information you provide when contacting us for support or feedback.

4.2 Automatic Data Collection

We collect information automatically through the App, including:

• Device and Usage Information: IP address, browser type, device identifiers, and usage data such as pages viewed and actions taken within the App.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track engagement, and analyze usage patterns.

5. Use of Personal Information

We use your personal information to:

• Process Donations: Manage and facilitate donations made through the App.
• Improve the App: Analyze usage patterns and improve the functionality and performance of the App.
• Customer Support: Respond to inquiries, provide support, and address any issues you may encounter.
• Communications: Send you updates, promotional information, and other relevant messages, provided you have not opted out.

6. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

• Service Providers: To third-party vendors who assist us in operating the App and processing transactions, such as payment processors and customer support services.
• Nonprofit Organizations: To the nonprofit organizations you choose to support through the App.
• Legal Compliance: To comply with legal obligations, respond to lawful requests, or protect the rights, property, or safety of Shortage, Inc., our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

7. Your Rights and Choices

7.1 Access and Correction

You can review and update your personal information by accessing your account settings within the App. For any additional requests, please contact us directly.

7.2 Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us.

7.3 Cookies and Tracking

You can adjust your browser settings to refuse cookies, but this may affect your experience with the App.

8. Security

We take reasonable measures to protect your personal information from unauthorized access and use. However, no security measures are completely foolproof, and we cannot guarantee the security of your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Shortage

440 N Barranca Ave #7074

Covina, CA 91723

Email: [email protected]